If you're running a small business in Toronto, chances are you're handling IT reactively — calling someone when something breaks. This works until it doesn't, and when it fails the costs can be significant.
The Real Cost of "Break-Fix" IT
A single data breach or ransomware attack can cost a small business $20,000–$50,000+ in recovery and legal costs. Managed IT flips the model — a predictable monthly fee means problems are caught before they become crises.
What "Managed IT" Actually Means
- Helpdesk access — employees call or email for any tech issue and it gets handled
- Proactive monitoring — we see failing hardware or suspicious activity before you do
- Security patching — all devices kept up to date automatically
- Backup management — your data is protected and recoverable
- Microsoft 365 administration — user setup, email, Teams, SharePoint
Is It Affordable?
| Cost | Amount |
|---|---|
| Emergency IT callout | $200–$500 |
| Part-time IT person | $2,000+/month |
| Average small business data breach | $25,000+ |
| DigitalFix Managed IT (up to 10 users) | $199/month |
Signs You're Ready for Managed IT
- 3+ employees relying on technology to do their jobs
- Tech issues interrupting workflow more than once a month
- You store customer data (names, emails, payment info)
- Using Microsoft 365 without proper support
- No reliable backup strategy